Guest services
The guest services staff is available to assist you in anyway. They serve as advocates for patients and their families, act as friends and guides, and provide personal services and direct patients and families to hospital and community resources.
You can call Guest Services , 24 hours a day, 7 days a week. After you go home, if you have any questions or concerns about your hospital stay and care, you can contact us at any time with throug the given OSSC card info.
Hospital Rooms
We have semi-private and some private rooms. All have a TV, phone, bedside table for toiletries, a closet for personal belongings and a bedside control for contacting a member of the staff.
You are assigned a room based on the type of care you need. If you request a private room we will make every effort to honor your request but it may not be possible since patients with special needs have priority for these rooms. In some specialty care areas you may be in a room with 2-3 beds for a higher level of observation.
Many insurance companies will not pay for a private room so you may be responsible for the difference between the cost of a private and semi-private room.